Frequently Asked Questions
Everything you need to know about your Double Top Darts order.
How long does shipping take for UK and International orders?
Standard UK delivery typically takes 2-4 working days. For international customers, shipping times vary by location but generally take between 7-14 working days depending on the customs clearance process.
Can I return a set of darts if I have used them?
We offer a 30-day return policy for items in original, resaleable condition. For hygiene and quality reasons, we cannot accept returns on darts that show signs of use or have been thrown, unless they are found to be defective.
Do you offer a custom dart repointing service?
Yes, we provide a professional repointing service. You can select your preferred points and add the service to your basket; our technicians will fit them to your new darts before dispatching your order.
What payment methods do you accept?
We accept all major credit and debit cards including Visa and Mastercard, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order once it has been shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website where you can monitor your parcel's progress.
The item I want is out of stock. When will it be back?
Stock levels are updated daily. You can sign up for 'Back in Stock' notifications on the specific product page to receive an automated email as soon as the item becomes available again.